Portal Home > Knowledgebase > Web Access > I've just signed up and can't access my site with my domain name
In order to access your website using your domain name, you must update your name servers with your domain name registrar first. Our name servers and IP's were supplied to you upon signing up.
Please contact support if you need to be re-advised.
After updating your name servers with your registrar, it takes between 24-72 hours for the global DNS tables to reflect the change. You may then access with your domain name. If we register your domain name for you, we carry this out upon registration.
Until your domain name resolves, you can access your pages by typing in your address as follows:-
http://IP-address/~user_name/ (Replace user_name with your user name for your account.)
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